Delay or Stop your Subscription
You can delay your next box or stop your membership, with no hidden fees or penalties, any time before your next billing date.
We recommend delaying your order when needed to match your schedule. You can use the default options to delay your delivery for up to 8 weeks, or use the calendar feature to pick any future date for your next delivery.
To delay or stop, visit BOX SETTINGS in your account page. At the bottom, beneath “Subscription Perks,” click “Delay or stop my subscription." You’ll then be prompted to answer a few, quick questions to help us understand how we can improve our products and better meet our members’ needs.
Adjust box frequency
To adjust your box frequency, visit BOX SETTINGS in your account page.
Click "Change Frequency" under “Frequency."