At this time we are not able to ship for a specific day of the week. Orders are prioritized for shipping based on the location, carrier, and transit time. We ship Monday - Friday with deliveries occurring Tuesday - Saturday. West Coast orders ship out of CA, East Coast orders ship out of DE, and the remainder ship out of WI.
We do ship for delivery on Saturday when available. Shipping time and delivery day are dependent on your zip code, transit time, and date the order processes.
All of our boxes are shipped with a specific amount of dry ice that's carefully calculated based on your geographic location. It's not unusual for the dry ice to be completely evaporated by the time it arrives at your door, leaving just an empty bag. As the dry ice evaporates, it mixes with the air inside the box which continues to keep the meat frozen even after it is completely gone.
We recommend that you use your home address for shipping to avoid any shipping issues due to limited business hours and closures due to holidays.
Once your order is in transit you will receive an email with the tracking number titled Your Next ButcherBox is on its way! This email is transmitted the morning after the order ships. Tracking is also posted in your account page under shipments.
If you believe your order has/should have shipped and you have not received notification, please check your spam folder. We run checks daily to ensure that all tracking was successfully transmitted.
If you have not received the email and believe your order has/should have shipped, please feel free to email firstname.lastname@example.org for an update on your order status.