We recommend that you use your home address for shipping to avoid any shipping issues due to limited business hours and closures due to holidays.
Should your package be delivered to a business when it isn't open, the carrier will not leave the package and will attempt to deliver the following business day (which could be several days).
Should the delivery be delayed due to a business closure, we are not able to guarantee the shipment.
We ship Monday - Friday with deliveries occurring Tuesday - Saturday. West Coast orders ship out of CA, East Coast orders ship out of DE. At this time we are not able to ship for a specific day of the week. Orders are prioritized for shipping based on the location, carrier, and transit time.
We do ship for delivery on Saturday when available. Shipping time and delivery day are dependent on your zip code, transit time, and date the order processes.
All of our boxes are shipped with a specific amount of dry ice that's carefully calculated based on your geographic location. It's not unusual for the dry ice to be completely evaporated by the time it arrives at your door, leaving just an empty bag. As the dry ice evaporates, it mixes with the air inside the box which continues to keep the meat solid even after it is completely gone.