Report an issue with my order
Track my order
Update my shipping information
Is shipping free?
Is ButcherBox packaging sustainable and eco-friendly?
How do I add delivery instructions?
What is your substitution policy?
Does somebody need to be at home to accept delivery?
Can I specify what day of the week my box is delivered?
How does ButcherBox keep my order cold in transit?
Where do you deliver to?
Can I use a PO box as my delivery address?
Can I use a business address for delivery?
Where can I view my shipping information in my account?
When will my box arrive?