How do I track my order?
How do I report an issue with my order?
What is your substitution policy?
How does ButcherBox keep my order cold in transit?
Will my order arrive frozen?
How long can my box sit outside?
My order arrived partially thawed. Is it safe to eat?
Is ButcherBox packaging and shipping sustainable and eco-friendly?
Does somebody need to be at home to accept delivery?
Can I specify what day of the week my box is delivered?
Where do you deliver to?
Can I use a PO box as my delivery address?
Can I use a business address for delivery?
How can I view and update my shipping information?
